How NYC Tech Zone collects, uses, and protects the information you share with us — including data tied to our optional SMS customer care program.
NYC Tech Zone respects your privacy. We collect and use personal information only as needed to respond to inquiries, provide managed IT services, manage support requests, and communicate with customers.
We may collect information such as your name, company name, email address, mobile phone number, and the details you provide when you contact us or request service and support.
NYC Tech Zone uses this information to respond to your requests, deliver services, manage support tickets, send service-related communications, and, if you opt in, send SMS text messages about service updates and support ticket notifications.
If you opt in to receive SMS text messages from NYC Tech Zone, we use your mobile phone number only for the SMS program you consented to. Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out.
We do not sell your personal information. Mobile opt-in data, consent, and text messaging originator information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share limited information with service providers, messaging platforms, carriers, and vendors solely as necessary to operate our business, provide customer support, and deliver the SMS services you request.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
You may opt out of SMS messages at any time by replying STOP to any NYC Tech Zone text message. For help, reply HELP or contact us at [email protected] or 212-210-7726.
For more information about our SMS program, please review our SMS Terms & Conditions and our SMS Opt-In page.
NYC Tech Zone may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
